Administrator & Operations
Bekka Martel
Bekka runs the day-to-day operations of Advanced Air Conditioning + Heating — scheduling, dispatch, and the customer experience that our 4.9-star reviews are built on. If you've ever called the office, there's a good chance you've talked to her.
8+ years of HVAC experience
Bekka Martel co-runs Advanced Air Conditioning + Heating alongside her husband Joe, overseeing operations, scheduling, dispatch, and the customer service experience that drives the company's 500+ five-star reviews.
Since the company's founding in 2017, Bekka has built and maintained the systems that keep everything running smoothly: the scheduling workflows, the follow-up processes, the service coordination that makes same-day calls possible without chaos behind the scenes.
She's the reason customers feel taken care of from the first phone call to the final invoice. Every technician dispatched, every appointment confirmed, every follow-up that happens after a job — that's Bekka's operation.
“The reviews are great because the techs are great. My job is to make sure nothing gets in their way.”
Work with Bekka and the team
Same-day service across Cedar Park and greater Austin — flat-rate pricing, NATE-certified techs.