Privacy
Policy.

We may collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Service address and property details
• Payment and billing information
• Service history and maintenance records
• Communications and correspondence with our team

We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited.

We use the information we collect to:

• Provide, schedule, and complete service requests
• Process payments and send invoices
• Send service reminders and maintenance notifications
• Respond to inquiries and provide customer support
• Send you marketing communications about promotions, seasonal offers, and new services — by mail, email, and text — which you can opt out of at any time
• Improve our services and website experience
• Comply with legal obligations

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software, SMS delivery providers) and who are contractually obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety.

We do not share your mobile phone number with third parties for marketing purposes. Mobile information you provide to us — including your phone number and any consent to receive text messages — is used only by Advanced Air Conditioning + Heating and our authorized service providers to deliver the communications you requested. No mobile opt-in information will be shared, sold, or transferred to third parties for their own marketing purposes.

We use Google Analytics 4 (GA4), loaded through Google Tag Manager (GTM), along with call-tracking and advertising conversion tags, to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may set cookies or collect device and usage data such as IP address, pages viewed, and referring source. Google Consent Mode governs whether these tools may use cookies or storage based on your consent choice and your region.

You can limit this collection by:

• Using your browser's cookie controls or our cookie-consent banner — reopen it anytime via the “Do Not Sell or Share My Personal Information” link in the footer of every page
• Installing the Google Analytics opt-out browser add-on
• Enabling “Do Not Track” or a Global Privacy Control signal

We do not sell or share your personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). We have not sold or shared personal information for cross-context behavioral advertising in the preceding 12 months.

Depending on your location or state of residence, you may have the right to:

• Access the personal information we hold about you
• Know what personal information we collect and how we use it
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of any sale or sharing of personal information
• Object to or restrict certain processing

We will not discriminate against you for exercising these rights. To submit a request, contact us using the details below; we will verify your identity before responding.

Global Privacy Control (GPC): We honor browser-based opt-out preference signals such as GPC automatically, as a valid request to opt out of the sale or sharing of personal information — advertising storage is disabled for GPC-enabled browsers without any further action on your part. You can also opt out anytime via the “Do Not Sell or Share My Personal Information” link in the site footer.